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ຮັບສະໝັກວຽກ


ລຳດັບ ຕຳແໜ່ງ ຈຳນວນ ສະຖານທີເຮັດວຽກ ວັນທີປິດຮັບສະໝັກ
1 Operation Support ຫຼາຍຕຳແໜ່ງ ສຳນັກງານໃຫຍ່ 02/02/2024
2 Senior Database Administrator ຫຼາຍຕຳແໜ່ງ ສຳນັກງານໃຫຍ່ 02/02/2024
3 Senior System & Networking Support ຫຼາຍຕຳແໜ່ງ ສຳນັກງານໃຫຍ່ 02/02/2024
4 Operation Support ຫຼາຍຕຳແໜ່ງ ສຳນັກງານໃຫຍ່ 02/02/2024
5 Database Administrator ຫຼາຍຕຳແໜ່ງ ສຳນັກງານໃຫຍ່ 02/02/2024
6 Service Desk Support Officer ຫຼາຍຕຳແໜ່ງ ສຳນັກງານໃຫຍ່ 02/02/2024
7 Testing Head of Division ຫຼາຍຕຳແໜ່ງ ສຳນັກງານໃຫຍ່ 02/02/2024
8 System Tester ຫຼາຍຕຳແໜ່ງ ສຳນັກງານໃຫຍ່ 02/02/2024
9 Business analyst ຫຼາຍຕຳແໜ່ງ ສຳນັກງານໃຫຍ່ 02/02/2024
10 IT Security Officer ຫຼາຍຕຳແໜ່ງ ສຳນັກງານໃຫຍ່ 02/02/2024
11 Senior Core Banking Support ຫຼາຍຕຳແໜ່ງ ສຳນັກງານໃຫຍ່ 02/02/2024
12 Senior System Administration ຫຼາຍຕຳແໜ່ງ ສຳນັກງານໃຫຍ່ 02/02/2024
13 Core Banking Support ຫຼາຍຕຳແໜ່ງ ສຳນັກງານໃຫຍ່ 02/02/2024
14 IT Application Support ຫຼາຍຕຳແໜ່ງ ສຳນັກງານໃຫຍ່ 02/02/2024
15 ພະນັກງານ ບໍລິການ ຫຼາຍຕຳແໜ່ງ ໜ່ວຍບໍລິການ ຊຳເໜືອ 02/02/2024
16 ພະນັກງານ ບໍລິຫານຄວາມສຳພັນ ຫຼາຍຕຳແໜ່ງ ໜ່ວຍບໍລິການ ຊຳເໜືອ 02/02/2024
17 ພະນັກງານການເງິນ-ບັນຊີ ຫຼາຍຕຳແໜ່ງ ໜ່ວຍບໍລິການ ຊຳເໜືອ 02/02/2024
18 ພະນັກງານຂັບລົດ 1 ຕຳແໜ່ງ ໜ່ວຍບໍລິການ ຊຳເໜືອ 02/02/2024
19 ພະນັກງານອານາໄມ 1 ຕຳແໜ່ງ ໜ່ວຍບໍລິການ ຊຳເໜືອ 02/02/2024
20 ພະນັກງານ ບໍລິການ 2 ຕຳແໜ່ງ ສຳນັກງານໃຫຍ່ 02/02/2024
21 ພະນັກງານ ບໍລິການ 2 ຕຳແໜ່ງ ສຳນັກງານໃຫຍ່ 02/02/2024
22 ພະນັກງານ ບໍລິຫານຄວາມສຳພັນ 2 ຕຳແໜ່ງ ສຳນັກງານໃຫຍ່ 02/02/2024

ໜ້າທີຮັບຜິດຊອບ ແລະ ຄຸນສົມບັດທີຕ້ອງການ(Responsibility And Qualification)

Main objective of responsibility

  • Provides assistance and training to other operation support staffs in solving more advanced users’ problems and inquiries
  • Assists CMS infrastructure management and other senior operation support staffs in developing departmental and operation support guidelines and operating procedures.
  • Enters, assigns and tracks service requests in the on-line work-order system.
  • Provides technical support and solves the basic and more advanced routine user...
  • Provides professional, prompt and accurate support and solutions to users.
  • Communicates, analyzes and troubleshoots routine user problems and provides proper solutions.
  • Assists other operation support staffs in providing users feedbacks and user statistics.
  • Creates and administers new user accounts, passwords, and privileges/ rights as assigned and directed by system administrators.
  • Support assigned CMS projects
  • Follows operation support and departmental guidelines and operating procedures.

Qualification and Requirements

  • Completion Degree in computer science, computer information systems or a related field.
  • Three (3) years of increasingly responsible experience performing help desk/operations functions.
  • Knowledge of principles and operations of computer systems and related peripheral equipment.
  • Ability to analyze and troubleshoot users’ problems via the telephone.
  • Ability to maintain knowledge of current technology and able to learn new technology.
  • Ability to communicate professionally, accurately and effectively, both verbal and written, as well as on the telephone.
  • Ability to understand and respond to user questions in an effective and courteous manner.
  • Ability to convey technical procedures.
  • Proficiency with operating systems, including Windows 7, Windows 10, Windows Servers, Others…
  • Proficiency in the operation and use of personal computers, utilizing Microsoft Office, database management software programs, Internet and e-mail systems.
  • Possess advanced knowledge and understanding of networking and personal computer hardware.

Main objective of responsibility

  • Provides assistance and training to other database administrator staffs in solving more advanced users’ problems and inquiries
  • Assists CMS infrastructure management and other senior staffs in developing departmental and database administrator guidelines and operating procedures.
  • Enters, assigns and tracks service requests in the on-line work-order system
  • Communicates, analyzes and troubleshoots routine user problems and provides proper solutions.
  • Software Installation and Maintenance: A DBA is frequently involved in the initial installation and configuration of a new Oracle, SQL Server, or another database.
  • Data Integrity Management: A database administrator (DBA) is in charge of ensuring the integrity of data stored in a database.
  • Extraction, transformation, and loading of data: A database administrator (DBA) is in charge of a database's performance. This includes making data available when needed and safeguarding it against unauthorized access.
  • Monitoring Performance: A Database Administrator analyzes database performance to ensure that it runs smoothly and efficiently.
  • Data Handling: A database administrator is in charge of planning, implementing, and managing the systems that hold data for the bank.
  • Ensuring Oracle database platforms are running 24/7
  • Develop and maintain automation scripts for daily operations.
  • Monitoring and patching of systems, and proactively preventing incidents. Where incidents occur, the Oracle DBA will actively support the Problem management process to resolve and avoid further occurrences.
  • Database and SQL performance tuning
  • Cultivating and maintaining effective working relationships with a variety of stakeholders, including end-users, change/incident managers, engineers, and senior staff members
  • The nature of the position involves actively participating in multiple work-groups at one time, and disseminating information across all levels of the organization
  • Reviewing technical documentation from the build team, such as user guides, manuals, and system specifications, prior to transition into operation, and ensuring their subject area is accurately represented
  • Contribute to continual service improvement by challenging, reviewing, updating and where inexistent creating, processes and procedures in order to drive operational excellence.
  • Support assigned CMS projects
  • Follows database administrator and departmental guidelines and operating procedures.

Qualification and Requirements

  • Bachelor’s degree or higher diploma in Computer Science or related field.
  • Proven experience with Database Administration for Oracle 19c Server; troubleshooting and resolving database problems, Performance Tuning and Optimization (PTO), using native monitoring and troubleshooting tools.
  • Explicit experience and expertise required of OEM 19c
  • Expertise with backups, restores and recovery models.
  • Strong knowledge of Oracle Real Application Clusters (RAC) and Oracle Data Guard
  • Exposure to Oracle Golden Gate preferable
  • Experience in implementing operational automation using scripts
  • Explicit knowledge of partitioning, clustering, indexes, index management, and statistics.
  • Experience working with Linux, Unix and ideally Windows server, including enterprise disk configurations.
  • Networks, network captures and network troubleshooting (LAN/WAN/Firewalls)
  • Demonstrable experience of Oracle Database migrations
  • Exposure to Cloud platforms would be a bonus
  • Experience with SQL Server/MQ and other middleware technologies across the stack will be considered a plus, but not required.
  • Strong operating system skills, primarily Linux to include scripting and performance monitoring. Linux administration experience a bonus

Main objective of responsibility

  • Provides assistance and training to other database administrator staffs in solving more advanced users’ problems and inquiries
  • Assists CMS infrastructure management and other senior staffs in developing departmental and system and networking support guidelines and operating procedures.
  • Enters, assigns and tracks service requests in the on-line work-order system
  • Communicates, analyzes and troubleshoots routine user problems and provides proper solutions.
  • Day-to-day network administration including security and patch management, user account management, Card Management System, Internet access, and applications support
  • Proactively manage, maintain, and optimize server, network, and firewall systems
  • Administer and support Core Network, Cisco, and VMWare technologies
  • Administer and support Endpoint Security Management software
  • Actively monitor and proactively address alerts encountered by users and automated monitoring systems
  • Make timely upgrades and repairs to ensure systems are operating optimally
  • Assign and update user security permissions on the network
  • Ensure email and data storage networks work optimally and user workstations are working efficiently and remain connected to the central computer network
  • Install and configure network hardware and software
  • Maintain inventory and configuration documentation
  • Define and document best practices and support procedures; Train users in the proper use of hardware and software. Interact with vendors and team members at the technical level, as required
  • Implement and enforce all cyber security policies and procedures
  • Research and recommend current and future technology resources, purchases, and services to meet the organization’s needs as requested. Assist in analyzing design and network models as needed. Participate on committees/task forces as requested
  • Participate in an afterhours rotating call schedule
  • Regular attendance and punctuality for scheduled shifts
  • Performs other related duties as assigned by the head of department
  • Support assigned CMS projects
  • Follows system & networking support and departmental guidelines and operating procedures.

Qualification and Requirements

  • Bachelor’s degree or higher diploma in Computer Science or related field.
  • Advanced networking skill in organizing, installing, and supporting an organization’s computer network, including local area networks (LANs), wide area networks (WANs), network segments, intranets, VPNs, and other data communication systems. Advanced analytical skill when evaluating networks and systems to make sure that they perform reliably and to anticipate requirements as customers’ needs change. Advanced security knowledge.
  • Ability to describe problems and their solutions to non-IT workers. Ability to use analysis and critical thinking in order to assess processes and recommend effective and efficient solutions. Experience working well independently and, in a team, setting. Excellent problem solving and relationship building. Ability to work on many problems and tasks at the same time. Ability to quickly resolve problems. Ability to adapt procedures, processes, tools, equipment, and techniques to accomplish the requirements of the position.

Main objective of responsibility

  • Monitoring CMS, ATM, POS system to ensure that they are available all the time.
  • Support the day-to-day operation and user of CMS…
  • Provide service support to CMS user.
  • Maintain ATM/POS network, ATM/POS consumable parts.
  • To ensure ATM/POS switching is available all time.
  • Develop new local report requirement when require.
  • Support assigned CMS projects
  • To perform system tuning and capacity planning periodically so that all the objectives in the SLA are met.
  • To maintain up-to-date system documentation.
  • To ensure that all applications of the CMS area are compliance.
  • Remediate application related vulnerabilities
  • Follows operation support and departmental guidelines and operating procedures

Qualification and Requirements

  • Bachelor’s degree or higher diploma in Computer Science or related field.
  • 1-3 years’ experience within the EFT industry to include ATM experience;
  • 1-3 years management experience;
  • Project management experience;
  • Customer service,
  • interpersonal and follow up skills;
  • Knowledge of MS Office, PC skills,
  • Windows and network experience preferred.

Main objective of responsibility

  • Software Installation and Maintenance: A DBA is frequently involved in the initial installation and configuration of a new Oracle, SQL Server, or another database.
  • Data Integrity Management: A database administrator (DBA) is in charge of ensuring the integrity of data stored in a database.
  • Extraction, transformation, and loading of data: A database administrator (DBA) is in charge of a database's performance. This includes making data available when needed and safeguarding it against unauthorized access.
  • Monitoring Performance: A Database Administrator analyzes database performance to ensure that it runs smoothly and efficiently.
  • Data Handling: A database administrator is in charge of planning, implementing, and managing the systems that hold data for the bank.
  • Ensuring Oracle database platforms are running 24/7
  • Develop and maintain automation scripts for daily operations.
  • Monitoring and patching of systems, and proactively preventing incidents. Where incidents occur, the Oracle DBA will actively support the Problem management process to resolve and avoid further occurrences.
  • Database and SQL performance tuning
  • Cultivating and maintaining effective working relationships with a variety of stakeholders, including end-users, change/incident managers, engineers, and senior staff members
  • The nature of the position involves actively participating in multiple work-groups at one time, and disseminating information across all levels of the organization
  • Reviewing technical documentation from the build team, such as user guides, manuals, and system specifications, prior to transition into operation, and ensuring their subject area is accurately represented
  • Contribute to continual service improvement by challenging, reviewing, updating and where inexistent creating, processes and procedures in order to drive operational excellence.
  • Support assigned CMS projects
  • Follows database administrator and departmental guidelines and operating procedures.

Qualification and Requirements

  • Proven experience with Database Administration for Oracle 19c Server; troubleshooting and resolving database problems, Performance Tuning and Optimization (PTO), using native monitoring and troubleshooting tools.
  • Explicit experience and expertise required of OEM 19c
  • Expertise with backups, restores and recovery models.
  • Strong knowledge of Oracle Real Application Clusters (RAC) and Oracle Data Guard
  • Exposure to Oracle Golden Gate preferable
  • Experience in implementing operational automation using scripts
  • Explicit knowledge of partitioning, clustering, indexes, index management, and statistics.
  • Experience working with Linux, Unix and ideally Windows server, including enterprise disk configurations.
  • Networks, network captures and network troubleshooting (LAN/WAN/Firewalls)
  • Demonstrable experience of Oracle Database migrations
  • Exposure to Cloud platforms would be a bonus
  • Experience with SQL Server/MQ and other middleware technologies across the stack will be considered a plus, but not required.
  • Strong operating system skills, primarily Linux to include scripting and performance monitoring. Linux administration experience a bonus

Main objective of responsibility

  • Monitor and respond quickly to incoming requests relate to IT issues and serve as the first point of contact for users seeking technical assistance over the phone or email or form
  • Perform remote troubleshooting through technical diagnostic and pertinent questions
  • Determine the best solution based on the issue and details provided by users
  • Walk the user through the problem-solving process
  • Direct unresolved issues to the next level of support personnel
  • Maintain computer systems and act as support if any system goes down
  • Responsible for PC’s, Printers, Servers and related equipment (monitor, keyboard, mouse, hard drive, etc.)
  • Maintain user PCs, including upgrades and configuration as needed
  • Resolve basic technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems
  • Install, configure, and upgrade PC software
  • Record events and problems and their resolution in ServiceDesk system
  • Collect feedback or suggestions by users to improve IT support team
  • Identify and suggest possible improvements on procedures

Qualification and Requirements

  • Minimum High Diploma’s degree, preferably in information technology, IT technical support, or relevant field
  • Proven experience as a helpdesk technician or other user support role
  • Knowledge of computer networks and systems maintenance)
  • Good understanding of computer systems, mobile devices and other tech products)
  • Ability to diagnose and resolve basic computer/technical issues)
  • Good communication and interpersonal skills)
  • An openness to learning new technologies

Main objective of responsibility

  • Will be responsible for the Testing and UAT of the Hi Digital Services
  • To focus on bug reports and problem solving and discussions with vendors to solve the testing issues
  • To assist in production, go live and post production testing
  • Writing detailed test plans, test cases, and bug reports based on input from the project manager or product manager
  • Ensuring that all requirements are met by testing all aspects of the application, including functionality and usability
  • Reviewing code to identify potential issues related to security, performance, and usability
  • Testing the software to ensure that it meets performance standards and that any errors have been resolved
  • Interacting with developers to provide feedback about bugs and suggest improvements to code
  • Participating in team meetings to discuss project status and any issues that may arise
  • Participating in usability tests with users of the application to ensure that it is easy to use and meets user needs
  • Following best practices for testing the application to ensure that it meets industry standards for quality
  • Reviewing test results with the development team to identify problems and determine solutions

Qualification and Requirements

  • A degree in Business Administration, Marketing or related field.
  • A minimum of 3 years’ experience at a manager level in in testing and UAT functions in a mobile operator or banks or financial institutions
  • A degree in Business Administration, Marketing or related field.
  • A minimum of 3 years’ experience at a manager level in testing and UAT functions in a mobile operator or banks or financial institutions.
  • Knowledge of Payments and Mobile Money flows, UI and UX designs
  • Attention to details and problem-solving skills
  • Ability to work independently and as a team and collaborate across functions.
  • Strong interpersonal and communications skills (English language a requirement).

We are looking for a results-driven system tester to be responsible for designing and running tests on system usability. The system testing will conduct tests, analyze the results, and report observations to the design team. You may also interact with clients in order to understand the requirements of the product.

To be successful as a system tester, you should have a working knowledge of system and test design, the capability to run through tests, and the ability to analyze the results. Ultimately, the system tester should be result-driven, have good communication skills, and up-to-date knowledge of software programming and system test design.

System Tester Responsibilities

  • Reviewing system requirements and preparing test scenarios.
  • Executing tests on system usability.
  • Analyzing test results on database impacts, errors or bugs, and usability.
  • Preparing reports on all aspects related to the system tester carried out and reporting to the design team.
  • Interacting with clients to understand product requirements.
  • Participating in design reviews and providing input on requirements, product design, and potential problems.

System Testing Requirements

  • A bachelor's degree in computer science or related field.
  • Up-to-date knowledge of system test design and testing methodologies.
  • Working knowledge of test techniques and compatibility with various software programs.
  • Working knowledge of programming.
  • Excellent communication and critical thinking skills.
  • Good organizational skills and detail-oriented mindset.

Other Skills

  • English skill: Business level
  • Programming language skill: C#, Java Script, asp.net, Python, …
  • Database skill: MySQL, SQL Server

Business analysts are the drivers of our continued growth and success. With their commitment to innovation, these analysts seek, develop, and help implement strategic initiatives for improved efficiency and productivity. We’re currently searching for an experienced business analyst to help guide our organization to the future. From researching progressive systems solutions to evaluating their impacts, the ideal candidate will be a detailed planner, expert communicator, and top-notch analyst. This person should also be wholly committed to the discovery and development of innovative solutions in an ever-changing digital landscape.

Objectives of this role

  • Drive awareness of requirements across business units and identify substandard systems processes through evaluation of real-time data
  • Serve as thought leader for technical business processes, developing systems prototypes that promote increased efficiency and productivity on multiple levels
  • Create and implement precise management plans for every project, with attention to transparent communication at all levels
  • Perform, evaluate, and communicate thorough quality assurance at every stage of systems development
  • Determine and develop user requirements for systems in production, to ensure maximum usability

Responsibilities

  • Partner with stakeholders across business units (ex: sales, finance, security, compliance) to develop analyses and documentation in a collaborative way, communicating effectively and efficiently with production, managerial, and executive teams
  • Evaluate, analyze, and communicate systems requirements on a continuing basis, and maintain systems processes, including the delivery of monthly status reports to all appropriate parties
  • Author and update internal and external documentation, and formally initiate and deliver requirements and documentation
  • Conduct daily systems analytics to maximize effectiveness and troubleshoot problems
  • Develop meaningful and lasting relationships with partners for optimized systems integration, and respond to questions and concerns from managers and executives with supporting research and recommendations

Required skills and qualifications

  • Five or more years of experience in analytics and systems development
  • High proficiency with SQL and database management
  • Proven analytical abilities
  • Experience in generating process documentation and reports
  • Excellent communication skills, with an ability to translate data into actionable insights

Preferred skills and qualifications

  • Bachelor’s degree (or equivalent) in information technology or computer science
  • Strong working knowledge of relevant Microsoft applications, including Visio
  • Proven ability to manage projects and user testing
  • Extensive experience with data visualization
  • High proficiency in technical writing

Main objective of responsibility

  • Perform daily security system health checking and report status to line manager
  • Perform Endpoint Security installed on the user's PC in the bank and provide level2 to Helpdesk support team
  • Updating virus protection software to keep data and communications protected
  • Developing and implementing a comprehensive plan to secure our computing network
  • Identifying vulnerabilities in our current network
  • Monitoring network usage to ensure compliance with security policies.
  • Ensuring security tools are running properly on company networks and devices
  • Keeping up to date with developments in IT security standards and threats.
  • Collaborating with management and the IT department to improve security.
  • Monitors assigned enterprise systems services and responds to events and alerts

Qualification and Requirements

  • Bachelor's degree in computer science, computer engineering or related field
  • Strong technical background.
  • Knowledge of LAN, WAN, firewall, VPN, proxy, Cloud Technology, Cyber Security, various Operating Systems.
  • Excellent analytical and troubleshooting skills.
  • Ability to work under pressure.
  • Strong customer service skills.

Main objective of responsibility

  • Ensure daily system health checking and report status to line manager
  • Ensure system backup and report status to line manager
  • Support Core banking update system to ensure bank product development strategies are delivered
  • Investigate found user/system problems by performing a root cause analysis, determine possible solutions, verifying by test case scenarios and collecting required data/log information to be sent to the vendor for resolution.
  • Register issues in the Vendor’s helpdesk system by providing detailed information about an issue. Further track of open issues by timely acting on a Vendor’s requests.
  • Organize a thorough verifications/tests of a sent by Vendor solutions in UAT environments before deploying to production.
  • Ensure Core Banking System’s production and test environments data integrity and proper functioning;
  • Ensure that all Core Banking System related processes (End of Day, Beginning of Day, etc.) are smoothly done;
  • Any other duties as may be assigned by management

Qualification and Requirements

  • Diploma or Bachelor’s degree of Computer Science, Information Technology or related field.
  • At least three years’ experience in Core Banking system or related
  • Good Knowledge of Oracle Database, MySQL, Macro/VB/Excel, BI/Crystral Report
  • Experienced in programming and reporting
  • Experienced in Core Banking issue testing/operational fixing and solution document creation
  • Excellent troubleshooting skills and root cause analysis capabilities
  • Good command in English.
  • Ability to maintain confidentiality with sensitive customer and internal information.

Main objective of responsibility

  • Ensure all servers are daily checked and report status
  • Works with application and database development team on database schema design and applications roll out.
  • Perform Database Administrative functions including database design, installation, maintenance, troubleshooting and performance monitoring such as:
    a. Initializing Database Engine
    b. Client/Server communication
    c. Managing Virtual Processor
    d. Managing Logical Log
    e. Monitoring Database Engine
  • Set up and implement Database Backup and Recovery Procedure.
  • Monitor and fine-tune Databases as and when required.
  • Plan, document, review and maintain database administration guidelines.
  • Liaise with internal users to understand their requirements and support them on their day-to-day needs.
  • To perform system tuning and capacity planning periodically so that all the objectives in the SLA are met.
  • To maintain up-to-date system documentation.
  • To ensure that Information Security within the databases meet the corporate audit requirements at all time.
  • The above responsibilities are not exhaustive and additional duties and assignments may be added from time to time.

Qualification and Requirements

  • Diploma or Bachelor’s degree of Computer Science, Information Technology or related field.
  • At least three years’ experience in Banking system or related
  • Experienced in Oracle Database system analysis, design, programming and implementation.
  • Experienced in Windows, Unix system and storage administration.
  • Experience with Storage: SAN, NFS, Volume Groups, Arrays, etc
  • Well-versed using VMWare, creating/maintaining VM’s, VLANS
  • Experience leveraging monitoring and logging systems
  • Strong in problem solving with strong ability to analyze and troubleshoot,
  • Set priorities, plan workload, meets deadlines and achieves the objectives through the
  • efficient use of time
  • Good communication skill in English

Main objective of responsibility

  • Monitor and ensure daily system health checking and report status to line manager
  • Monitor and ensure system backup and report status to line manager
  • Support Core banking application issue is raised by user
  • Register issues in the Vendor’s helpdesk system by providing detailed information about an issue. Further track of open issues by timely acting on a Vendor’s requests.
  • Support user in UAT environments before deploying to production.
  • Ensure Core banking training system is ready for PSVB academy uses
  • Ensure that all Core Banking System related processes (End of Day, Beginning of Day, etc.) are smoothly done;
  • Any other duties as may be assigned by management

Qualification and Requirements

  • Diploma or Bachelor’s degree of Computer Science, Information Technology or related field.
  • At least one years’ experience in Core Banking system or related
  • Have knowledge of Oracle Database, MySQL
  • Good SQL commands
  • Good troubleshooting skills
  • Good command in English
  • Ability to maintain confidentiality with sensitive customer and internal information.

Main objective of responsibility

  • Ensure daily system health checking and report status to line manager
  • Ensure system backup and report status to line manager
  • Ensure all application users are up to date and consistency with latest HR contact list by regular checking and confirm with HOD and branch managers
  • Provide day to day support for bank application systems such as SWIFT system, Western Union, BOL Report, CIB, Napier, Call Center/SIP Phone and all banking applications;
  • Respond promptly to incidents, investigate and provide temporary and/or permanent resolution of incidents escalated and solutions to users.
  • Communicates, analyzes and troubleshoots routine user problems and provides proper solutions.
  • Creates and updates user accounts, passwords, and privileges/ rights as assigned and directed by system administrators.
  • Responsible for monitoring of production application
  • Maintaining and updating technical documents and procedures

Qualification and Requirements

  • Diploma or Bachelor’s degree of Computer Science, Information Technology or related field.
  • At least one years’ experience in Banking applications or related
  • Knowledge of principles and operations of computer systems and related peripheral equipment.
  • Ability to analyze and troubleshoot users’ problems via the telephone.
  • Ability to maintain knowledge of current technology and able to learn new technology.
  • Ability to communicate professionally, accurately and effectively, both verbal and written, as well as on the telephone.
  • Ability to understand and respond to user questions in an effective and courteous manner.
  • Ability to convey technical procedures.
  • Proficiency with operating systems, including Windows 10, Windows 11, Windows Servers, Others…
  • Proficiency in the operation and use of personal computers, utilizing Microsoft Office, database management software programs, Internet and e-mail systems.
  • Knowledge and understanding of networking and personal computer hardware.

ເງື່ອນໄຂຜູ້ສະໝັກ ພະນັກງານບໍລິການ.

  1. ສາມາດເວົ້າ ຫຼື ຂຽນພາສາອັງກິດ ແລະ ພາສາຈີນໄດ້ດີຈະພິຈາລະນາເປັນພິເສດ.
  2. ມີບຸກຄະລິກດີ, ມີມະນຸດສຳພັນດີ.
  3. ມີຄວາມສາມາດໃນການຄິດຄົ້ນສິ່ງໃໝ່ໆ.
  4. ມີຄວາມສາມາດໃນການແກ້ໄຂບັນຫາສະເພາະຕົວທີ່ດີ ແລະ ມີການຮັບມືກັບລູກຄ້າທີ່ບໍ່ປະທັບໃຈກັບການບໍລິການໄດ້ດີ.
  5. ມີໄຫວພິບປະຕິພານທີ່ດີ.
  6. ເປັນຄົນທີ່ມັກຮັບຟັງຄົນອື່ນ ແລະ ກ້າສະແດງອອກ.
  7. ມີຄວາມປາດຖະໜາທີ່ຈະເຮັດໃນສິ່ງດີໆ ແລະ ມີຄວາມກະຕືລືລົ້ນ.
  8. ມີລະດັບການສຶກສາໃນຂະແໜງສາຂາວິຊາທີ່ກ່ຽວຂ້ອງ.

ເງື່ອນໄຂຜູ້ສະໝັກ ພະນັກງານບໍລິຫານຄວາມສຳພັນ.

  1. ລະດັບການສຶກສາປະລິນຍາຕີຂຶ້ນໄປ ສາຂາວິຊາການເງິນ, ການທະນາຄານ, ການຕະຫຼາດ, ກົດໝາຍ ຫຼື ສາຂາອື່ນໆທີ່ກ່ຽວຂ້ອງ.
  2. ມີຄວາມສັດຊື່, ແລະ ສາມາດເຮັດວຽກເປັນທີມໄດ້.
  3. ສາມາດເຮັດວຽກໃຫ້ສໍາເລັດທັນເວລາທີ່ກໍານົດໃຫ້ໄດ້.
  4. ສາມາດຂຽນ, ອ່ານ ແລະ ເວົ້າພາສາອັງກິດລະດັບດີຂື້ນໄປ.
  5. ສາມາດນໍາໃຊ້ຄັອມພິວເຕີ້ Microsoft Office ລະດັບດີຂຶ້ນໄປ (Word, Excel, PowerPoint, Outlook).
  6. ມີມະນຸດສໍາພັນດີ.
  7. ມີປະສົບການດ້ານການບໍລິຫານສິນເຊື່ອ

ເງື່ອນໄຂຜູ້ສະໝັກ ພະນັກງານ ການເງິນ-ບັນຊີ.

  1. ຈົບການສຶກສາໃນລະດັບປະລິນຍາຕີຂຶ້ນໄປທາງດ້ານບັນຊີ, ການເງິນ-ການທະນາຄານ ຫຼື ໃນສາຂາວິຊາທີ່ກ່ຽວຂ້ອງ.
  2. ມີຄວາມຮູ້ທາງດ້ານບັນຊີ-ການເງິນ.
  3. ມີມະນຸດສຳພັນດີ ສາມາດເຮັດວຽກລວມໝູ່ໄດ້.
  4. ມີຄວາມເປັນຜູ້ນຳ ແລະ ມີຄວາມຮັບຜິດຊອບສູງ.
  5. ສາມາດເກັບກຳລາຍລະອຽດ ແລະ ເອກະສານຕ່າງໆຢ່າງເປັນລະບົບ.
  6. ສາມາດບໍລິຫານເວລາໃຫ້ມີປະສິດທິພາບ.
  7. ມີທັກສະໃນດ້ານການນຳໃຊ້ Microsoft Office (Word and Excel).

ເງື່ອນໄຂຜູ້ສະໝັກ ພະນັກງານຂັບລົດ

  • ຈົບລະດັບຊັ້ນມັດທະຍົມຂຶ້ນໄປ ຫຼື ພິຈາລະນາຕາມຄວາມເໝາະສົມ.
  • ສາມາດມາວຽກໄດ້ທຸກເວລາໃນກໍລະນີທີ່ ທະນາຄານ ຕ້ອງການໃຊ້ວຽກຮີບດ່ວນ.
  • ຮູ້ເສັ້ນທາງໃນຂອບເຂດນະຄອນຫຼວງວຽງຈັນເປັນຢ່າງດີ.
  • ມີໃບອະນຸຍາດຂັບຂີ່ຍານພາຫະນະ ປະເພດ B ຂຶ້ນໄປ.
  • ມີປະສົບການຂັບລົດມາກ່ອນ ຫຼື ຂັບລົດຕ່າງແຂວງຍິ່ງເປັນການດີ.
  • ມີສຸຂະພາບແຂງແຮງ ແລະ ສາມາດຍົກເຄື່ອງໜັກໄດ້.
  • ສາມາດແກ້ໄຂບັນຫາເລັກນ້ອຍສະເພາະໜ້າເລື່ອງລົດ ເຊັ່ນ: ປ່ຽນຕີນລົດ...
  • ມີຄວາມຊື່ສັດ, ມີມະນຸດສຳພັນດີ ແລະ ຫ້າວຫັນໃນການປະຕິບັດວຽກງານ.

ເງື່ອນໄຂຜູ້ສະໝັກ ພະນັກງານອະນາໄມ

  1. ຈົບລະດັບຊັ້ນມັດທະຍົມຂຶ້ນໄປ ຫຼື ພິຈາລະນາຕາມຄວາມເໝາະສົມ
  2. ມີຄວາມຮູ້ ຫຼື ປະສົບການດ້ານການອະນາໄມພາຍໃນອົງກອນ
  3. ສາມາດອ່ານ ແລະ ເຂົ້າໃຈເຄື່ອງມື, ຄຳແນະນຳ,ອຸປະກອນ ແລະ ຜະລິດຕະພັນ ທີ່ໃຊ້ເຂົ້າໃນການອະນາໄມເປັນຢ່າງດີ
  4. ສາມາດເບິ່ງແຍງກວດກາຄວາມສະອາດ ແລະ ຄວາມເປັນລະບຽບຮຽບຮ້ອຍພາຍໃນອົງກອນ
  5. ມີຄວາມຊື່ສັດ, ມີມະນຸດສຳພັນດີ ແລະ ຫ້າວຫັນໃນການປະຕິບັດວຽກງານ
  6. ມີສຸຂະພາບແຂງແຮງ

ເງື່ອນໄຂຜູ້ສະໝັກ ພະນັກງານບໍລິການ

  1. ລະດັບການສຶກສາຊັ້ນສູງຂຶ້ນໄປ ສາຂາວິຊາການເງິນ, ການທະນາຄານ, ການຕະຫຼາດ, ຫຼື ສາຂາອື່ນໆທີ່ກ່ຽວຂ້ອງ.
  2. ມີບຸກຄະລິກດີ, ລວງສູງຍິງ 160 cm ,ຊາຍ 170 cm ຂື້ນໄປ
  3. ມີລະດັບ EQ ທີ່ດີເດັ່ນ ແລະ ມີມະນຸດສຳພັນທີ່ດີ .
  4. ມີຄວາມສາມາດໃນການຄົ້ນຄິດສິ່ງໃຫ່ມໆ.
  5. ມີຄວາມສາມາດໃນການແກ້ໄຂບັນຫາສະເພາະຕົວທີ່ດີ ແລະ ມີການຮັບມືກັບລູກຄ້າທີ່ບໍ່ປະທັບໃຈກັບການບໍລິການໄດ້ດີ
  6. ມີການປະພຶດທີ່ຕັ້ງໜ້າ.
  7. ມີໄຫວພິບປະຕິພານທີ່ດີ
  8. ເປັນຄົນມັກຮັບຟັງຄົນອື່ນ ແລະ ກ້າສະແດງອອກ
  9. ມີຄວາມປາດຖະໜາທີ່ຈະເຮັດສິ່ງດີໆ ແລະ ມີຄວາມກະຕືລືລົ້ນ

ໝາຍເຫດ :

  1. ລວງສູງເພດຊາຍ 170 ຊມ , ເພດຍິງ 160 ຊມ , GPA ≥ 2.5 .
  2. GPA 3.0 ຂື້ນໄປ ຈະພິຈາລະນາເປັນພິເສດ.
  3. ຜູ້ທີ່ອາໄສໃນພື້ນທີ່ຈະພິຈາລະນາເປັນພິເສດ (ໜ່ວຍບໍລິການວັງເຕົາ ຕ້ອງແມ່ນຄົນທ້ອງຖິ່ນເທົ່ານັ້ນ )

ເງື່ອນໄຂຜູ້ສະໝັກ ພະນັກງານບໍລິການ

  1. ລະດັບການສຶກສາຊັ້ນສູງຂຶ້ນໄປ ສາຂາວິຊາການເງິນ, ການທະນາຄານ, ການຕະຫຼາດ, ຫຼື ສາຂາອື່ນໆທີ່ກ່ຽວຂ້ອງ.
  2. ມີບຸກຄະລິກດີ, ລວງສູງຍິງ 160 cm ,ຊາຍ 170 cm ຂື້ນໄປ
  3. ມີລະດັບ EQ ທີ່ດີເດັ່ນ ແລະ ມີມະນຸດສຳພັນທີ່ດີ .
  4. ມີຄວາມສາມາດໃນການຄົ້ນຄິດສິ່ງໃຫ່ມໆ.
  5. ມີຄວາມສາມາດໃນການແກ້ໄຂບັນຫາສະເພາະຕົວທີ່ດີ ແລະ ມີການຮັບມືກັບລູກຄ້າທີ່ບໍ່ປະທັບໃຈກັບການບໍລິການໄດ້ດີ
  6. ມີການປະພຶດທີ່ຕັ້ງໜ້າ.
  7. ມີໄຫວພິບປະຕິພານທີ່ດີ
  8. ເປັນຄົນມັກຮັບຟັງຄົນອື່ນ ແລະ ກ້າສະແດງອອກ
  9. ມີຄວາມປາດຖະໜາທີ່ຈະເຮັດສິ່ງດີໆ ແລະ ມີຄວາມກະຕືລືລົ້ນ

ໝາຍເຫດ :

  1. ລວງສູງເພດຊາຍ 170 ຊມ , ເພດຍິງ 160 ຊມ , GPA ≥ 2.5 .
  2. GPA 3.0 ຂື້ນໄປ ຈະພິຈາລະນາເປັນພິເສດ.
  3. ຜູ້ທີ່ອາໄສໃນພື້ນທີ່ຈະພິຈາລະນາເປັນພິເສດ (ໜ່ວຍບໍລິການວັງເຕົາ ຕ້ອງແມ່ນຄົນທ້ອງຖິ່ນເທົ່ານັ້ນ )

ເງື່ອນໄຂຜູ້ສະໝັກ ພະນັກງານບໍລິຫານຄວາມສຳພັນ.

  1. ລະດັບການສຶກສາຊັ້ນສູງຂຶ້ນໄປ ສາຂາວິຊາການເງິນ, ການທະນາຄານ, ການຕະຫຼາດ, ກົດໝາຍ ຫຼື ສາຂາອື່ນໆທີ່ກ່ຽວຂ້ອງ.
  2. ມີບຸກຄະລິກດີ, ມີຄວາມສັດຊື່, ແລະ ສາມາດເຮັດວຽກເປັນທີມໄດ້.
  3. ສາມາດເຮັດວຽກໃຫ້ສໍາເລັດທັນເວລາທີ່ກໍານົດໃຫ້ໄດ້.
  4. ສາມາດຂຽນ, ອ່ານ ແລະ ເວົ້າພາສາອັງກິດລະດັບດີຂື້ນໄປ.
  5. ສາມາດນໍາໃຊ້ຄັອມພິວເຕີ້ Microsoft Office ລະດັບດີຂຶ້ນໄປ (Word, Excel, PowerPoint, Outlook).
  6. ມີມະນຸດສໍາພັນດີ.
  7. ມີປະສົບການດ້ານການບໍລິຫານສິນເຊື່ອ

ເອກະສານປະກອບ

  1. ແບບຟອມສະໝັກວຽກ
  2. Cover Letter (ພາສາອັັງກິດ)
  3. CV (ພາສາອັງກິດ)
  4. ສໍາເນົາໃບປະກາດ ແລະ ໃບຄະແນນ
  5. ໃບຢັ້ງຢືນທີ່ຢູ່
  6. ໃບແຈ້ງໂທດ
  7. ໃບຄໍ້າປະກັນ
  8. ໃບກວດສຸຂະພາບ
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ຊ່ອງທາງສະໝັກ

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  • ໃຫ້ຜູ້ສະໝັກປະກອບເອກະສານໃຫ້ຄົບຖ້ວນ ແລ້ວ ສົ່ງເອກະສານສະໝັກໄປທີ່ ທະນາຄານພົງສະຫວັນສຳນັກງານໃຫ່ຍ ຫຼື ອີເມວ: recruitment@phongsavanhbank.com​
  • ສາມາດໂທສອບຖາມຂໍ້ມູນເພີ່ມຕື່ມໄດ້ທີ່ ເບີໂທ ຫຼື WhatsApp +856 20 22105999 ໃນໂມງລັດຖະການ

ໝາຍເຫດ:

  • ເອກະສານ ໃບຢັ້ງຢືນທີ່ຢູ່, ໃບແຈ້ງໂທດ, ໃບຄ້ຳປະກັນ ແລະ ໃບກວດສຸຂະພາບ ຕ້ອງບໍ່ໃຫ້ກາຍ 03 ເດືອນ
  • ເອກະສານສະໝັກທຸກຢ່າງທີ່ມາຍື່ນ ທາງທະນາຄານຈະບໍ່ສາມາດສົ່ງຄືນໃຫ້ໄດ້.


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